Telephone Interface

Network password reset for locked-out or mobile users.

• For users who need a password reset before dialing into the network.
• Authentication using voice print verification, security token or PIN.
• Plugs into existing IVR/VRU platform.
• A stand-alone password reset IVR system is available -- just divert password problem calls from the help desk's automatic call director (ACD) to the ID-Telephony server.